Swindon Young Musicians(Gold Membership)

A membership of the central music school is invoiced on a three-term basis. Invoices will be sent prior to the start of each term and must be paid within 14 days.

Six weeks written notice must be given to the office (and not the tutor) to terminate lessons. If notice is not received, an invoice covering the next term’s period will be sent and payment will be due.  The reason for this is because tutors are contracted on a termly basis and will need to be paid.

Missed Lessons

A minimum of 30 lessons per year are offered.

When a tutor misses a lesson, this will be made up, if at all possible as the pupil’s educational progress is our main concern.

If a lesson cannot be made up, a refund will be issued at the end of the term in which the lesson was missed.

If a lesson cannot be made up and the pupil stops learning, a refund will be issued for the lessons missed that could not be made up as soon as possible after the termination of tuition.

If a pupil misses a lesson for any reason, then there will not be any refund as the tutor will still require payment. If tuition is terminated during a term, there will be no refund for lessons remaining.

Tuition is still available during periods of examination leave. It would be unthinkable for anyone intending to continue to learn a musical instrument to go for a period of up to 4-months (May – August) without tuition.

Pupils are normally expected to learn for a minimum of one year. Ultimately, most pupils will have experienced this first year of tuition as part of a school whole class instrumental programme. During the first 10-weeks, where both the child and the tutor and the parent/carer agree that to continue tuition beyond the first 10 lessons would be detrimental to the child, tuition may stop with immediate effect. The charges for the full 10 lessons remain payable.

Parents will be given sufficient notice of increases in fees to enable them to give notice by the due date. (For example, due to music service decisions or to changes in lesson length or size of group)

SYM Gold Membership

The SYM Gold membership category allows for specialist individual or paired tuition for either a 30-minute or 20-minute lesson.

This category of membership also allows free SYM Silver or Rock School Silver membership.

Sibling Discount on SYM Gold Membership

There is no further sibling discount offered under this category as the member will already receive free access to the Silver Category. If you have 2 memberships (One Gold and one Silver) the second membership is not considered free due to the first child receiving free Silver membership as well as specialist Gold tuition.

Swindon Young Musicians Bronze & Silver Membership

Six weeks’ written notice must be given to the office (and not the tutor) to terminate tuition. If notice is not received, an invoice covering the next term’s period will be sent and payment will be due.  The reason for this is because tutors are contracted on a termly basis and will need to be paid.

It is the responsibility of the student (or parent/carer of the student) to make their presence known at each session they are attending. Payment will be requested irrespective of the time taken to process the application.

Membership of Swindon Young Musicians (SYM) are invoiced on a three-term basis. Invoices will be sent prior to the start of each term and must be paid within 14 days.

Parents will be given sufficient notice of increases in fees to enable them to give notice by the due date. (For example, due to music service decisions or to changes in membership category).

SYM Bronze Membership

The Bronze membership category entitles each individual member to attend the early years music group only.

Sibling Discount on SYM Bronze Membership

There is no further sibling discount for this membership category.

SYM Silver Membership

The Silver membership category entitles each individual member to attend as many of group / ensemble listed on the application form that timings and scheduling allows.

Sibling Discount on SYM Silver Membership

A sibling discount is offered to the second and fourth child of the same family who will receive free membership. (Example: a family of 4 children will see membership fees for 2 (child 1 & 3) children under the silver membership category with 2 children (child 2 & 4) receiving free membership).

Rock School Silver Membership

The Rock School Silver membership entitles the member to attend the whole Rock School session.

Sibling Discount on Rock School Silver Membership

A sibling discount is offered to the second and fourth child who will receive free membership. (Example: a family of 4 children will see membership fees for 2 (child 1 & 3) children under the silver membership category with 2 children (child 2 & 4) receiving free membership).

SYM Silver-Plus Membership

The Silver-Plus membership category entitles each individual member to attend as many of the SYM group / ensemble listed on the application form (under Bronze & Silver membership), as well as the Rock School sessions.

Missed Sessions

A minimum of 30 sessions per year are offered.

Swindon Young Musicians is a members’ subscription club that is heavily subsidised by central government. Therefore, there are no refunds for missed sessions or cancellations of membership.

SYM Instrument Loan/Hire Scheme 

If you are on Gold, Silver plus, Silver or Bronze membership, you can request the use of a free instrument on loan (subject to availability) on a yearly period: April – March. The use of this instrument will remain free all the time the member attends SYM. If the instrument is not returned at the end of the membership agreement, an invoice will continue to be raised and payment due all the time the instrument has not been returned. This will be classed as Instrument Hire.

The instrument you request must be appropriate for the groups/lessons that you are attending.  Each members will be able to loan one instrument only. Any further instruments required will need to be arranged through the Instrument Hire scheme. Other instrument loan must be applied for through the Instrument Hire system.

Deliveries/Collections

All delivery and collections will be made by the member’s parent/carer to the location agreed by Swindon Music Service.

Insurance

It is recommended that the Instrument Loan Member’s parent/carer insures the instrument(s) as they will be required to pay for repair and replacement of the instrument as appropriate. They may wish to consider a specialist instrument insurer, who may offer more comprehensive cover than home insurance.

Repairs and maintenance

All repairs and servicing are to be arranged through Swindon Music Service’s Instrumental Repair Technician. Under no circumstances should a parent/carer arrange for any repairs or servicing to be undertaken on a musical instrument through private arrangements without prior written approval from Swindon Music Service.

Summer Holidays

The SYM Instrument Loan Membership runs from April to March of each year. Therefore the loan scheme caters for all holiday periods to enable the pupils to continue to practise.

How can I continue to Loan the Instrument beyond the First Year?

You will be sent a new Instrument Loan Membership scheme form at the beginning of March each year. As long as you stay a member of SYM, you can complete the form and retain the instrument.

Payment Methods

All of our services are paid for by our clients/members, our payment methods are as follows:

  • By bank transfer (Bank details)
  • By credit/debit card over the phone.
  • By cheque made payable to: Swindon Music Service and sent to: SYM Accounts, Swindon Music Service, The Platform, Faringdon Road, Swindon, SN1 5BJ

All fees for services must be paid in advance of being received. An invoice will be sent to you, which must be paid within 14-days.